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Website problems review – IT support company

Problems identified within the video

The video below focuses on three key weaknesses that we identified within the IT support company website.

Those are:

  1. Lack of information about each service being offered.
  2. Poor level of case studies, that also aren’t linked to each service offering.
  3. Assumption that people will get in contact, when they’ve been given very little of value on the website.

 

Why we create these reviews

You may be thinking: why not tell that business that they have problems with their website, which they may appreciate knowing about?

We’ve been there and done that many times over the years and unfortunately, most of the advice falls on deaf ears.

Our view now is that if a business picks up that website weaknesses have been identified, then it’s free information for them to choose whether they act on it or not.

The main purpose of these reviews is to enable a wider range of people to absorb those website weaknesses and consider whether any of them apply to their own business.

 

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