This page was last reviewed for accuracy in November 2022.
Your time has a cost so let’s cut straight to the core of what interests you …
Lead Forensics pricing varies depending on what they think they can charge you.
As at 2022 you won’t get Lead Forensics for less than a bare minimum of £150 per month, plus you’ll be tied into a 12 month contract.
It’s more likely that you’ll be quoted upwards of £300 per month and will experience a price that gradually decreases.
That of course will raise questions in your head about whether Lead Forensics would have happily got you to pay the higher price originally).
We are fortunate to have access to ex-Lead Forensics staff, who have unveiled what actually happens within the business.
Some of what we’ve heard is shocking (if you think about the film ‘The Wolf of Wall Street’, you’re on the right lines).
The rest are simply aggressive business tactics that get initial results but then huge amounts of churn when customers go elsewhere after their 12 month contract has ended and they realise that the Lead Forensics costs outweighed the benefits.
Here’s the process:
Picture the scene: people within an office at Lead Forensics.
Someone makes a sale and then ring the famous Lead Forensics bell to denote a sale.
They then go round the whole room in a laddish way doing high fives and hugs etc.
We originally had this video on YouTube but Lead Forensics forced YouTube to remove it due to a ‘copyright claim’.
Copyright claim was just an excuse used by Lead Forensics because what they didn’t like was the content of the video.
You can understand why when you see it for yourself:
It’s ugly to say the least and sends out a very clear message of: making the sale is all that’s important – someone else parting with their money.
Whoever was stupid enough to film it has probably long since departed the company because it reinforced what their culture is.
If you’re considering buying a product or service (either online or offline), do you like to know what it’ll cost before you invest more time in research or making contact with the seller?
The majority of people would say “yes!”.
Every day of the week we have conversations with people who tell us how Lead Forensics are elusive about their pricing while trying to get a free trial set up, then try to charge a high price, followed by reducing that price to make it look like a special deal.
So we thought it made sense to de-mystify this for anyone who is thinking of buying the Lead Forensics product because, frankly, we don’t think it makes sense for companies to squander money that they could be spending on other (non-analytics) products/services that will make their businesses more successful.
Please don’t misunderstand us – Lead Forensics is a good product.
The problem is the willingness to charge as high a price as possible, depending on how the sale is going.
The very fact that they don’t display pricing on the Lead Forensics website shouts out: TREAD CAREFULLY!
A1WebStats started at the same time as Lead Forensics (although we didn’t know who they were at the time, or vice-versa) and since then there have been many new ‘companies identification’ software providers come into the market.
Some tie you into long contracts, when you probably only want to be committed month to month.
Most offer lower pricing than Lead Forensics.
If you’re interested in identifying companies that visit your website (and what they looked at page by page) then you have plenty of choice (including A1WebStats).
Products like Lead Forensics and others focus primarily on identifying companies that visit your website.
In reality, here’s what happens:
There is also an additional HUGE problem with the concept of chasing companies that visit your website …
Here’s a test you can do by taking a no-obligation 30 day trial of A1WebStats:
Within A1WebStats you can see ALL visitors who got to a product or service page of your website.
In some cases you’ll identify company names.
In MOST cases you won’t – you’ll see just the name of their internet provider.
For most businesses, those unidentifiable visitors will still be ‘business people’ who can’t be identified because they are:
Those people matter.
Those are (mostly) people looking for what you offer but they (and many of the companies you CAN identify) aren’t making contact with you.
This means that your website is not performing as it could be.
Compare your numbers – how many people got to that product or service page vs how many enquiries you received?
Where A1WebStats is different (apart from massively lower costs) than Lead Forensics (and other similar products) is that we focus on using website visitors data intelligently.
We uncover lost opportunities so that you can fix them (typically with some free advice from us about what you need to do).
THAT is what gains you more enquiries from companies visiting your website – NOT chasing those companies that were identifiable and ignoring all the other visitors to your product or service pages.
You can find out more about how this works on our page 16 reasons why A1WebStats will get you more business than Lead Forensics.
We firmly believe that the majority of businesses should at least have a pricing page on their website.
If you don’t believe that applies to you then look at our page about pricing.
Read on for more on our view of Lead Forensics pricing and why they need to come out of the 1980’s …
If you’re from outside the UK, you may not be aware of the TV programme Only Fools and Horses, which ran throughout the 1980’s (and the regular repeats). If you’re not familiar, then picture a dodgy market trader who would sell anything to anyone at the best price they can get, regardless of whether the buyer would fully benefit.
Picture the scene …
You’re down Peckham market and Del Boy has something for sale. It looks interesting, shiny, and new. He gives you the talk, lets you handle the goods, gets you interested, and then tells you the price. He makes a few sales to some people who didn’t want to pass up on the ‘today only’ offer.
The sensible people go off to other market stalls or elsewhere and see if they can find similar products at a cheaper price.
In a way, we don’t blame Del Boy or Lead Forensics for trying their sales and pricing methods. Amazingly, even though this type of technology has been around for many years, many companies will get a call from Lead Forensics, think “this is fantastic” and will pay the price after the short and limited access trial they’re given. Those companies aren’t stupid – they just weren’t previously aware that such technology existed and there’s more than one provider of such services.
Some people would say it’s the mark of a good sales person who can interest someone in a product/service and get them to sign up for it on a contract of at least 12 months at a certain price. That, of course, is the choice of the company selling the product or service (in any industry).
But is it ethical?
Let’s be really clear about this – data does cost money and businesses have overheads to meet. Lead Forensics have large overheads to meet. A1WebStats has a fraction of the overheads.
To use an example, for those who don’t understand the perfume industry, it comes as a surprise to know that the cost to manufacture the actual perfume inside the bottle is pennies. Everything surrounding it is what costs the money (product development, marketing, packaging, etc.). That perfume (or aftershave) smell you put on your face/body actually costs less per bottle than pretty much anything you could try to buy.
In a similar way, website visitors data doesn’t cost as much as it’s portrayed to cost. When you boil it down to basics, to link an IP address to a company name is a tiny tiny little cost. Pennies are what it costs to pull in a few company records.
The costs are in how the data is packaged and any other overheads (staff, technical resources, premises, marketing, etc. etc.). And of course, profit has to come into it.
At A1WebStats, most of our customers have under 3,000 website visitors each month. Everyone gets a 30 day free trial and, if continuing after the trial, 94% of our customers pay £50 per month (depending on the level of subscription required). There’s also no contract (unlike Lead Forensics). For customers with more than 3,000 website visitors each month, the costs are slightly higher and all clearly displayed within our pricing page. And yes, we do make a profit on that. Not huge, but still a profit.
We’ve been told by many people (who trial Lead Forensics) that prices vary depending on the amount of traffic that they have to their websites, which is something we find hard to understand. After all, the core data is already stored away in a database – it’s not as if someone is having to actively go out and link all website visitor IP addresses back to company names.
What bugs us (and insults people) the most are the changing prices that people are quoted, based on circumstances. So many people have told us that it seems like this:
In fact, regardless of whether a company decides to buy from A1WebStats, we actively encourage them to trial our system – you’d be amazed what impact it can have on pricing when our tracking code is installed on a website that also has the Lead Forensics tracking code on there! You may still decide to buy Lead Forensics (although we have so many people who realised they’d made a bad decision buying Lead Forensics and then they come to us after they get out of their year contract), but we’ll take the satisfaction that we contributed towards you getting a lower price.
Going back to Only Fools and Horses, if Del Boy down the market offers you a product for £450 and then sees that the market stall next to him is offering a similar product cheaper, Del Boy reduces his price to £300 and then £200, and occasionally cheaper than that. So what do you feel then? Perhaps that Del Boy was originally trying to make a big profit out of you?
Please don’t misunderstand us – we think that Lead Forensics has some great features and for some types of buyers, it’s still the right product at the right price – IF you firmly believe that identifying companies visiting your website is some sort of silver bullet (which it isn’t). In our experience though, many businesses prefer to reserve their budget for other activities that will make them money.
In simple terms, every £1 spent on an analytics solution is £1 less to spend on Google Ads or another form of marketing … or making your website stronger.
That’s worth thinking about.
In fact, if we see trial subscribers who have less than 300 website visitors per month, we actively discourage them from buying A1WebStats (or anything similar), and to instead spend budget on driving more traffic to their websites. Lead Forensics wouldn’t be that ethical.
At A1WebStats we genuinely care that businesses get the best from their websites. That’s why our system is so much more than purely a way to identify companies who have visited. We want our subscribers to have a cost-effective way to:
What we are totally against is the concept that it’s “good enough” to be chasing companies who have visited your website, but haven’t made contact.
In the majority of cases, the reasons those people from those companies haven’t made contact is simple: your website isn’t good enough, or your marketing brought in the wrong types of visitors. Usually a combination of both.
For years we believed that Lead Forensics would change. Competitors and online content have already forced the prices of this type of software down and many have prices that are highly transparent before someone has even taken a trial with them.
But Lead Forensics haven’t followed that trend. They are stuck in the old ways of selling and will have suffered as a result, when it would have been so much more beneficial to have reduced prices and been transparent about them.
Whether it’s Lead Forensics or any other business that adopts the Del Boy from the 1980’s culture of selling, change needs to happen – come into the 21st Century where people expect transparency, can easily shop around, and want to feel that they made the right buying decision.
Well thank you for investing the time in this page. We’d welcome you to spend a bit more time with us by looking at our page 16 reasons why A1WebStats will get you more business than Lead Forensics.
Also, if you’d like to comment, please do below.
I like the way you have presented the facts. I was considering going ahead with LF. Did some research on Google and found you. Must thank google for saving me decent bucks!
What a fantastic article, I can totally relate to this having just experienced the same poor treatment from Lead Forensics. Superb article and very very true.
Yeah but you get what you pay for.
A1 Web stats don’t have a service element to their product where as Lead Forensics does! They invest more money on their database (about 1.3 million per year to be exact) then a1 make to make sure it is all accurate, worth while data.
charging just 49 per month is understandable as A1’s data is unreliable and you get no service element.
I would much prefer to pay £300 per month and get true value. You may as well be throwing £49 per month away for the data and service you get from A1.
lets see if you publish this
Thanks so much ‘Tim’ for your reply from within Lead Forensics (just so that people are clear this wasn’t an ‘independent response’). It gave us a fresh blog subject, focusing on how easy it is for competitors to make mistakes – http://a1webstats.com/2015/11/13/lead-forensics-frustration-at-losing-business/
I wish there was a like button.