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Lead Forensics Complaints

This page was last updated on 4th January 2022.

At A1WebStats we gain a lot of our new customers from businesses that have:

  1. Taken a trial of Lead Forensics but don’t want to pay those inflated costs and also wanted a product that achieves more.
  2. Previously paid for Lead Forensics, realised it wasn’t as wonderful as they thought it would be, and came to us.
  3. Done their research, found lots of complaints about Lead Forensics, and want to see if there are better options.

Lead Forensics and others try to convince you that seeing companies that visited your website is some sort of magic answer that will generate you tons more business.

Such functionality (which is included within the A1WebStats system) does have its uses, BUT it clouds what the real issues are.

We’d encourage you to view our page that focuses on the myths around companies chasing and why it will ultimately damage your business (and why A1WebStats genuinely benefits your business) 

Feel free to click on that link – it’ll open up in a fresh tab so you won’t lose this page – then you can look at it later.

Onto the main point of the page – complaints people make about Lead Forensics and their relentless spammy tactics, including your opportunity to add your thoughts via the comments at the end

The biggest success factor for Lead Forensics is their constant pushing potential customers into trialling something that seems very attractive … and then they lock them into a long contract.

At the same time, that’s their biggest failure, leading to people making complaints about their seemingly endless pushing them to try their product.

This page isn’t about the pros and cons of the Lead Forensics product – it’s about what real people complain about them.

People make complaints using a wide range of platforms but some can be massaged to appear more favourable.   As an example,  if you went to look at Lead Forensics on Twitter, you’ll likely find it hard to find complaints about them – this is because they try to drown those complaints out by posting a load of other stuff on Twitter.

On other platforms it’s not so easy to drown out complaints, although it’s clear that Lead Forensics attempt to do that.  Trustpilot is one that we’ll focus on within this page.

This page also provides just a small sample of the high levels of complaints people make about Lead Forensics, and the examples shown are there to provide you with some specific insights (that you may well identify with).

It’s an evolving page where we post updates of  complaints that have been voiced about Lead Forensics, as we feel it’s important for businesses to be fully aware of what is effectively this tactic:

  1. Hound people until they trial Lead Forensics.
  2. Encourage them to buy from the trial.
  3. Lock them into a 12 month contract.
  4. Keep them away from providers such as us (A1WebStats) who provide a month to month payment with no contract.

What’s clear since we started this page is that a lot more people choose review sites to complain about Lead Forensics.   Here’s an example from Trustpilot (as at January 2022) that shows just how many people felt the need to give them bad reviews:


Lead Forensics reviews on trustpilot

You can see the ongoing Trustpilot reviews of Lead Forensics here:

You may want to question the positive reviews as well.  Here’s why …

Lead Forensics claim to have many thousands of customers.

In theory, high numbers of them would be happy to supply positive reviews.

Looking at Trustpilot (as you can see above – as at January 2022), they had 62% reviews graded as ‘Excellent’.

Here’s an example, where you should note the red circled ‘Invited’:

Lead Forensics invited review image

If you look at their reviews on Trustpilot then you will see patterns of strong activity of good reviews on certain dates.

4th December 2020 is an example of this – a date when they had 35 reviews, all glowing, and all from people they had invited to give reviews.

It wouldn’t be natural to receive that many positive reviews on one day so it’s clearly engineered via invites.   It’s also clear that there’s a lack of intelligence within Lead Forensics – if there was, then they’d ensure that positive reviews are spread out over longer date ranges so that they look more genuine.

Here’s something else – as at January 2022, 61% of their reviews were graded as Excellent.   That worked out as being 318 of their 521 reviews.

We can assume that Lead Forensics do have some happy customers out of the 60,000+ that they apparently have (according to their profile on G2).   But, even with their efforts to get their clients to post reviews on Trustpilot, is 318 positive reviews a great percentage out of 60,000+?

Even though that’s just one platform, Trustpilot is well-known as a review site and yet only 0.5% of their customers give them excellent reviews on there.

We’ve done the research on other platforms as well and the overriding picture is that there aren’t many people prepared to shout out positive things about Lead Forensics.

Below you will find some complaint examples about Lead Forensics (including some from customers), that we’ve provided just to give a range of complaint types.  If you have anything you’d like us to consider adding to these, please do feel free to add your comments at the end of this page or reach out via the details on our contact us page

Spam from one person to another – December 2021

Lead Forensics complaint email example 1


From one a week to three emails a day – December 2021

Lead Forensics complaint email example 2


Not delivering on expectations – December 2021

Lead Forensics complaint email example 3


Changing spam domain names – November 2021

Lead Forensics complaint email example 4


Trying to get the Trustpilot complaint reviewed – December  2021

Lead Forensics complaint email example 5


GDPR request ignored – August 2021

Lead Forensics complaint email example 6


Whack-a-mole – July 2021

Lead Forensics complaint email example 7


LinkedIn spamming – June 2021

Lead Forensics complaint email example 8


A familar story (unfortunately) – December 2020

Lead Forensics complaint email example 9


Wise advice from an unhappy customer – December 2020

Lead Forensics complaint email example 10


GDPR compliance questions – 23 August 2019

The reviewer on Trustpilot has a good point – how long can the ICO ignore the sales practices? …

lead forensics complaint 23 August 2019 trustpilot


From no relationship to harrassment – 23 August 2019

This Trustpilot review focuses on how Lead Forensics can claim ‘legitimate interest’ (under GDPR) when there has been no legitimate interest …

lead forensics complaint 23 August 2019 trustpilot b


The Herpes of my inbox – 15 August 2019

In our view, perfection in their review title, this Trustpilot reviewer takes no prisoners …

lead forensics complaint 15 August 2019 trustpilot


When ‘No’ should mean No – 7 August 2019

This Trustpilot reviewer made us think: how would Lead Forensics sales staff respond to someone in a bar who said ‘No’?  We think people would be looking over their shoulder the rest of the night …

lead forensics complaint 7 August 2019 trustpilot


Lead Forensics spamming from multiple domains – 31 July 2019

You can feel the pain of this Trustpilot reviewer, having to go to ridiculous lengths to try and stop the tide of unwanted communication …

lead forensics complaint 31 July 2019 trustpilot

Not a friend of your web developer – 5 July 2019

You’d think they’d show more intelligence than this.  You’d think they’d know that potential customers would contact their web developer, as this Trustpilot reviewer (sensibly) did …

lead forensics complaint 5 July 2019 trustpilot


Locked into an unwanted 12 month contract – July 2019

When people are annoyed by the Lead Forensics cancellation policy, they’ll put plenty of effort/time into warning others to avoid a Lead Forensics contract.  As demonstrated here by Myles’ taking the time to complain on …

lead forensics complaint July 2019 reviewsio

So big we had to include a link – 18 June 2019

This Trustpilot reviewer posted a review so long that we could only fit part of it in a screenshot.  The rest of it provides a comprehensive list of Lead Forensics domains that they recommend people block.  Here’s the link to that individual review (amongst hundreds of other negative reviews):

lead forensics complaint 18 June 2019 trustpilot


Worst in 15 years – 11 June 2019

So many people say similar things but still Lead Forensics keep spamming and hassling …

lead forensics complaint 11 June 2019 trustpilot

Lead Forensics domains to block – 11 June 2019

This kind person posted some Lead Forensics domains on Trustpilot, hoping it’ll help others block them before they get bombarded with spam …

lead forensics complaint 11 June 2019 trustpilot b


Incessant spammers – 6 June 2019

You’d think that someone at Lead Forensics had thought twice about their sales tactics, when Trustpilot is so handy for people to use, as this person has …

lead forensics complaint 6 June 2019 trustpilot


Avoid like the plague (from – June 2019)

The person has got a good point – how is it possible for a company to get away with such blatant hounding of people?

lead forensics complaint June 2019 reviewsio


Even their ex-employees have reason to complain – April 2019

This comment on means they’re probably not going to win employer of the year award …

lead forensics complaint april 2019 reviewsio


Lead Forensics spam from – March 2019

We hear this a lot – people who have the welfare of their clients to consider, concerned about how Lead Forensics would annoy those clients.  It’s why agencies tend to steer clear …

lead forensics complaint march 2019 reviewsio


Lead Forensics spam via Twitter – 4th December 2018

Nice touch from @kilfrew, including the link to Monty Pythons Spam –

Lead Forensics spam review December 2018


Lead Forensics telling off – 23rd November 2018

We’ve all had those sort of sales calls – where the spamming caller panics at getting nowhere …

Lead Forensics telesales review November 2018


Lead Forensics review – 28th October 2018

1 star review was probably being too kind.  3+ years hounding. Ouch!

Lead Forensics hounding review October 2018


Lead Forensics complaint via Twitter – 2nd October 2018

This complaint implies that Lead Forensics are in clear breach of GDPR regulations …



Lead Forensics complaint via Twitter – 1st October 2018

The reason that Lead Forensics constant cold call is because it sometimes gets results.   From many cold calls come one victim, locked into 12 months of buyers remorse contract.  Not that it’s right to cold call of course, as the complaint below highlights.




Lead Forensics complaint via Twitter – 27th September 2018

We’ve heard this before many times (fictitious recommendations).  Just one of the sales tactics used.





Lead Forensics complaint via Twitter – 18th September 2018

Apparently, Lead Forensics (according to them) are on the right side of the ICO.  Complaints like this and others imply that either they are telling porkies or the ICO is blind to what’s going on.




Lead Forensics complaint via Twitter – 3rd August 2018

Well, at least they’re showing interest in taking this company off their hit list …



Lead Forensics complaint via Twitter – 11th July 2018

Yet more empty words from a Lead Forensics person, clearly unaware what ‘total satisfaction’ actually means …





Lead Forensics complaint via Twitter – 6th July 2018

Just one of many examples of Lead Forensics pretending that the experience with them is normally different (when it’s clearly not) …





Lead Forensics complaint via Twitter – 29th June 2018

Lead Forensics don’t just phone spam people, they also use email.  Multiple emails sent to someone over a month, demonstrating lack of respect for the inbox of recipients …




Lead Forensics complaint via Twitter – 6th June 2018

Someone fed up with Lead Forensics ringing them daily and having to resort to Twitter to get their attention …



Lead Forensics review – 1st September 2017

Pretending they’ve got an appointment with someone in a company that has just the one employee.  Classic!

Lead Forensics complaint September 2017


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  1. David Cook says:

    I have totally no idea how they get away with their constant harrassing of people.

    I told them I wasn’t interested and asked to be removed. Then I received more spam from another email address.

  2. Mike Gathergood says:

    Over the last 6 months, I have received spam emails at least 3 times a week from Holly Richards, Jason Warren, John Mahony, Amy Fox, Brooklyn Barber and Mark Witter.
    I have told them repeatedly that it’s of no interest, but the emails continue.

    1. Andy Harris says:

      It makes no sense for them to do business in that way. In the UK people tend to complain to the ICO but I’m not sure what the equivalent would be in the US, although may come under the CAMN-SPAM act. We suspect that if enough US businesses got together on this issue, there would be substantial fines for Lead Forensics.